Delivery & Returns
At Ready Mobile, we strive to achieve the highest standards of quality in the processes related to product pickup. In all cases, if you wish to return all or part of your order, please know that we are fully committed to accepting the returned product and refunding your money in full. Please review below our Pickup & Returns Policy, which is considered one of the important policies of the Ready Mobile store.
Delivery Policy
We offer ideal shipping methods through the Ready Mobile store to meet all your needs at reasonable prices through professional, well-trained, and trusted shipping companies in the Egyptian market. You can receive your order at your place of residence. On this page, you will find an overview of all available shipping methods.
Order the product and select the delivery method.
You will receive an order confirmation message through the AI agents connected to the store.
Wait for your order to arrive.
Receive your order at your location, according to your confirmed delivery address.
A dedicated AI agent will be assigned to follow up on your order and your satisfaction with the shopping experience.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Return Policy
Thank you for shopping with Ready Mobile. We hope you are happy and fully satisfied with your shopping experience through our online store.
However, in all cases, if you wish to return all or part of our products, please be assured that we are fully committed to accepting the returned product and refunding your money in full. Please review the information below to learn more about our Return Policy.
Requirements
The return policy applies to all products available at the Ready Mobile store.
The product must be in its original condition at the time of purchase, in its original packaging, and must not have been used.
If the product was purchased using a Visa card, the amount will be refunded to the same card used for the purchase. The refund period is subject to the policy of the bank or electronic payment provider.
If the product was purchased using cash on delivery or through a bank transfer, we will transfer the product value to the customer’s bank account after obtaining their banking details.
If you receive the wrong product, a product that does not match the described specifications, or a shipment that arrives in damaged condition, Ready Mobile will bear all shipping and replacement costs.
We do not offer product exchanges; only returns are available.
The refund amount will be returned after the product has been inspected and verified.
In all cases, shipping and return fees will apply if there is no error on our part and the product was delivered exactly as requested. To complete this process, please contact us on WhatsApp at the following number: 01055661614.
Return Period
You have 14 days to submit a refund request after your order has been delivered. We apologize, but we cannot accept any returns after 14 days, in accordance with Consumer Protection Law.
There are some cases in which we may not be able to approve a return:
If the return request is submitted outside the specified timeframe of 14 days from delivery.
If the product is not in the same condition in which it was received, or if it has been used or damaged by the customer.
If anything is missing from the received product, including price tags, labels, original packaging, or accessories.
Any spare parts listed under non-returnable products.
These steps have been specially prepared for your convenience:
Contact us through the store, and our AI agents will help facilitate communication with you.
The AI agent will ask you for some details, such as the order number, a photo of the item you wish to return, and some additional information.
The AI agent will create a return ticket, and our team will respond to you within 48 hours.
Please make sure to attach the original purchase invoice with the returned shipment.
An AI agent will contact you within 5–7 days from the date you requested the return to confirm the arrival of the shipping company’s representative.
The returned product will be inspected and reviewed for approval within a reasonable period of time.
In Case You Receive the Wrong Product
In the unusual event that the item you received is incorrect, you may return it in the same condition in which you received it, in the original box and/or packaging. Once we receive the returned product, we will issue a full refund within 14 days.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
My order hasn't arrived yet. Where is it?
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Do you deliver on public holidays?
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
Do you deliver to my postcode?
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Is next-day delivery available on all orders?
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
Do I need to be there to sign for delivery?
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
